Refund Policy

Return Policy – VegasDTF Powered by Total Promotion Company

At VegasDTF, every gang sheet is made-to-order and customized to your specific needs. Because of the personalized nature of our products, all sales are final.

Defective Product Policy
We take pride in delivering high-quality DTF prints using the most advanced technology available. However, if you receive a gang sheet that is defective due to a production error, we will gladly reprint or refund the affected item.

To qualify for a return or replacement due to defect:

You must notify us within 3 business days of receiving your order.
Include clear photos of the issue and a brief description of the problem.
The defect must be due to a manufacturing error (e.g., misprint, ink dropout, material flaw).
We do not cover mistakes in artwork submitted by the customer (e.g., low-resolution images, design flaws, misspellings).
What is Not Considered Defective:

Color variation due to uncalibrated screens or unverified color profiles.
Incorrect file setup (wrong size, transparency issues, mirrored artwork not provided if needed).
User error during pressing (wrong temperature, pressure, or peel technique).
How to Start a Return Request:
Email us at support@vegasdtf.com with your order number, issue description, and supporting photos. We will review your claim within 1–2 business days.

Your satisfaction is important to us, and we’re here to make things right if something goes wrong during production.